This Privacy Policy explains what information we collect, how we use it, and with whom we share it. By using our services, you agree to the terms outlined in this policy.
1. What Personal Information We Collect
We collect the following types of personal information:
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Name
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Contact information (email address, phone number, mailing address)
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Payment details (if applicable)
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Order history and transaction details
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Any other information you provide to us voluntarily
2. How We Use Personal Information
We use the collected information for the following purposes:
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To provide and manage our products and services
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To process transactions and send order confirmations
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To communicate with you regarding your account, support requests, or promotions (with your consent)
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To improve our website, services, and customer experience
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To comply with legal obligations
3. Who We Share Personal Information With
We do not sell, rent, or share your personal information with third parties. However, we may share your information with:
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Service providers and partners who assist in operating our business (e.g., payment processors, shipping providers, and IT services)
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Law enforcement or government agencies when required by law
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Other parties with your explicit consent
4. SMS Consent
“Mobile Opt-In, SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes.”
5. Accessibility of Privacy Policy
We ensure our Privacy Policy is easily accessible:
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A link to this policy is included near consent language on all web forms
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This policy is available in the footer of every page on our website
6. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
Terms of Service for SMS Communications
SMS Terms & Conditions
1- SMS Consent Communication:
The information Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from H&H Medical Supply, you may receive messages related to the following
- Appointment reminders
- Follow-ups
- Billing inquiries
- Scheduling
- Updates
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your appointments, billing, follow ups, scheduling, updates etc.
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from H&H Medical Supply in the following ways
- By submitting an online form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://hhmedicalsupply.com/contacts/
8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary.
3. Privacy & Data Usage
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We do not share your SMS consent with third parties for marketing purposes.
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For more information on how we handle your data, please visit our Privacy Policy at https://hhmedicalsupply.com/privacy-policy/.
4. Additional Terms
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Use of our services is subject to our Terms of Service, which can be found at https://hhmedicalsupply.com/policies/.
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We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of the revised terms.
